Comments on: Seagate FreeAgent Go 640 GB USB 2.0 Portable External Hard Drive ST906403FGA2E1-RK

By: G. Singh

G. Singh — Tue, 09 Mar 2010 21:48:39 +0000

I bought Seagate Freeagent Go. It got spoilt within 6 months with some critical data. Post that I called segate customer service for help in recovering my data. They asked me to pay them somewhere around 2500 dollars as data recovery charges.

I decided to live without my data and threw the external memory away. promising never to buy seagate products again.
Rating: 1 / 5

By: Sonny Swords

Sonny Swords — Tue, 09 Mar 2010 18:59:40 +0000

I purchased thisSeagate ST905003FAA2E1-RK FreeAgent Go 500 GB USB 2. 0 Portable External Hard Drive (Black) to use on my mac book pro and it does not seem to work. It appears that this is intended to work on Windows PC only but I can’t find any information nor help from Seagate. I don’t know if I will ever buy another Seagate product becuse their customer support seems to be non-existent. The product description should state Windows PC only if above is true.
Rating: 1 / 5

By: Clyde Walker

Clyde Walker — Tue, 09 Mar 2010 18:37:13 +0000

Major software design problem. It probably should be removed from the market. The customer service is slow to deal with the problem for a new product.
Rating: 2 / 5

By: TJMJr

TJMJr — Tue, 09 Mar 2010 15:38:57 +0000

I cannot rate this product as I never installed either shipment I received. I reurned them both without opening due to insufficient packing material. I received the first one with virtually NO packing material at all and the HD was just bouncing around inside the box. I returned it with this specific complaint. The 2nd one I received was packed only marginally better and it made me think maybe I’m getting one somebody sent back for the same reason.

The return process was painless and I applaud Amazon for this but their packaging of a fragile piece of hardware was horrible and I will be limiting my future purchases from Amazon to non-fragile items like books and dog vitamins.
Rating: 1 / 5

By: Greg-O-Wii

Greg-O-Wii — Tue, 09 Mar 2010 13:43:30 +0000

I’ve purchased a Seagate drive in the past and it had to be replaced over 5 times. within a year.

Totally unacceptable. Guess why the sale price is so much
Rating: 1 / 5